Santee Cooper COVID-19 Response

We at Santee Cooper want you to know your health and safety are our priority.

We are closely monitoring the new coronavirus outbreak (COVID-19) with the safety of our customers and employees in mind.


Public health advocates encourage all of us to practice “social distancing” to help limit the spread of COVID-19. With that in mind, Santee Cooper encourages you to use our online tools to manage your account. Our retail offices are open, but only accessible through the drive-through.

MEL

MEL

Pay your bill online!

Learn More
Set Up a Payment Plan

Set Up a Payment Plan

Chat Online or call 1-800-804-7424

Learn More
Budget Billing

Budget Billing

Pay the same amount toward your electric bill every month.

Learn More

Additionally, Santee Cooper will not be disconnecting power for delinquent bills until further notice, while we are monitoring COVID-19’s impact in South Carolina. Please continue to pay what you can so that your bill doesn’t compound.

Here at Santee Cooper, we are:

  • Encouraging working from home for those who can.
  • Staggering shifts for generation, transmission and distribution crews.
  • Minimizing common gathering areas, sending crews directly to work sites.
  • Video and phone conferencing.

For email updates, sign up for our mailing list :

Beware of Scams

It’s unfortunate, but some people see times like these as opportunities to take advantage of the vulnerable. Here are some tips to help avoid being scammed:
• We will never call and demand immediate payment over the phone.
• Never provide personal information such as your Social Security number or banking information unless you initiated the call and are confident you are speaking to the right person.
• If you think you’re being scammed, hang up and call us at 1-800-804-7424.

You can also check back on this page for updates.

Santee Cooper will continue to provide you reliable service with every effort to deter the spread of COVID-19. Thank you for being a Santee Cooper customer. 

More Useful Information

How We Keep The Power On

How We Keep The Power On

Self-isolating. Social distancing. Quarantine. Doing what we need to do to stop the spread of ...

Read more
10 Energy-Saving Activities for Social Distancing

10 Energy-Saving Activities for Social Distancing

We’ve all been stuck at home with nothing to do before, but this just feels different. As a child ...

Read more
A Few Words About COVID-19 and Santee Cooper

A Few Words About COVID-19 and Santee Cooper

The health and safety of the communities we serve and our employees who serve them are top ...

Read more
#SCKids Homeschool Help

Facebook Live Schedule

11 a.m.

  • Monday – Job Shadowing (High School)
  • Tuesday – Electrical Safety and/or Science Project (Elementary)
  • Wednesday – Nature from Old Santee Canal Park (All ages)
  • Thursday – Electrical Safety and/or Science Project (Elementary)

Questions?

#SCKids Homeschool Help on Facebook Live