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Significant gains in Santee Cooper restoration on Day Two


<p>Santee Cooper and Denton Municipal Electric line crews repair lines after Hurricane Matthew Monday, Oct. 10, 2016 in Myrtle Beach.</p>

Santee Cooper and Denton Municipal Electric line crews repair lines after Hurricane Matthew Monday, Oct. 10, 2016 in Myrtle Beach.

MONCKS CORNER, S.C. – As of 3 p.m. today, Santee Cooper has restored more than two-thirds of its transmission outages across the state and nearly three-fourths of its retail customers who lost power due to Hurricane Matthew.

Transmission crews have reenergized lines serving several of the impacted electric cooperatives, including Edisto, Coastal, Tri-County and Marlboro cooperatives. Crews are still working on lines serving Berkeley, Santee, Horry, Black River, Pee Dee and Palmetto cooperatives.


Transmission lines serve large load, such as cooperatives, municipalities, some industrial customers and Santee Cooper’s distribution substations. Distribution substations serve Santee Cooper’s 175,000 retail customers in Berkeley, Georgetown and Horry counties.

About 39,000 retail customers are still without electricity. At the peak of Matthew’s aftermath, 137,000 Santee Cooper customers were without power – more than twice the number who lost power after Hurricane Hugo.

“As our crews move through the restoration area, we are finding a massive number of trees on power lines, broken power poles and equipment that is broken or under water,” said Arnold Singleton, senior vice president of power delivery for Santee Cooper. “The loss of power creates hardships for everyone, and I understand that people are frustrated. Our crews will continue to give 110 percent until the job is done.”

Santee Cooper has approximately 900 people assessing and working on the lines, including line and tree crews from several states who are aiding Santee Cooper’s own crews.

Approximately 25 percent of Santee Cooper’s transmission system was impacted. There continue to be safety issues to residents and to line crews, especially concerning downed power lines and generators.

Please remember:

  • To ensure your safety and the safety of our line technicians, electric generators should be operated according to strict guidelines. Always follow the manufacturer's instructions completely. Never connect the portable generator to existing house wiring. Connect the generator directly to appliances. Operate generators outside; they emit harmful fumes and contain combustible fuel. Add fuel to the generator only when it is not running and has had time to sufficiently cool. Always properly ground the generator before operating. Refer to the owner's manual for specific instructions.
  • Never touch, drive over or try to move a downed power line or anything the line is touching. The line could still be live even if it doesn't appear to be energized. Call Santee Cooper at 1-888-769-7688 to report downed power lines. Customers can also report power outages at that number or at


Santee Cooper is South Carolina's largest power provider, the largest Green Power generator and the ultimate source of electricity for 2 million people across the state. Through its low-cost, reliable and environmentally responsible electricity and water services, and through innovative partnerships and initiatives that attract and retain industry and jobs, Santee Cooper powers South Carolina. To learn more, visit