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Santee Cooper Cares (from the new kid)

Two of the smiling faces behind the pleasant and helpful voices at the Santee Cooper Customer Care Center are (from left) Customer Service Representative III Catherine Floyd and Customer Service Representative III Jessica Richardson.

I’ve been working here at Santee Cooper for just more than a month now. The main thing I’ve learned right from the beginning is, Santee Cooper cares. It cares that its people are the right people and that they treat people right. 

The same position had opened up about five years ago. I was told then they were going to hire from within. Then, I thought, “That’s a good company. They take care of their people.” Shortly after that, I went to work at United Way of Horry County where I learned not only did Santee Cooper take care of their people, but they have good people. 

I was the marketing director at United Way and responsible for coordinating our Day of Caring, a day where 300 volunteers work in projects at nonprofit organizations around the county. One-third of our volunteers came from Santee Cooper. One hundred volunteers from one company alone and all of them were happy to do whatever we needed.
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Put the Freeze on Fraud

June 13, 2018   By Jessica Yourko in Customer Care

Santee Cooper offers pre-payment of your residential or commercial account which may lessen the chance you’ll get a scam call from a crook demanding immediate payment of your power bill.

Sophocles, the ancient Greek dramatist, once said, “Rather fail with honor than succeed by fraud.”

While most people tend to live by this motto, there seems to be a few who didn’t get the memo. Examples include crooks calling businesses and demanding payment, and encouraging customers to buy pre-paid cards to pay their bills. Scammers are always attempting to put the heat on you this time of year.  Unfortunately, these criminals are usually trying to swindle you out of your money and get themselves a quick payday.

As a business owner, we hope you are never surprised if your electric account is past due. We issue monthly bills with due dates and send out late notices if you happen to fall behind. We also make automated courtesy calls to notify you that your account needs some attention.

Be very suspicious of anyone demanding immediate payment. That is not how we do business.

Typically, people who are... Continue Reading >>

The Louvre, Overton Beach Park and the Curtain of Regularity

June 07, 2018   By Aaron Grant, Summer Intern in Santee Cooper Lakes
The late author Aldous Huxley, best known for “Brave New World,” once said, “Most humans beings have an almost infinite capacity for taking things for granted.”

After living in Moncks Corner for the first 21 years of my life, I have recently come to the conclusion that he is correct. I have become disengaged with some of the valuable components of my life. 

Growing up in a small town that has a lot to offer can be compared to being born and raised in the Louvre (you know, the famous art museum in Paris in which the Mona Lisa is housed, staring into a constant sea of camera lenses and tourists). 

Throughout the first few years of Louvre life, you’d remain in a constant state of bewilderment and awe, venturing its every inch, standing in front of some pieces for countless hours in order to admire their magnificence. But as the years pass, the masterpieces are draped with a curtain of regularity,... Continue Reading >>

The Benefits of Reusing and Recycling Used Motor Oil

May 30, 2018   By Susan Jackson in Environmental Stewardship
If you are one of the 4 million people each year in the United States who change their own motor oil, make sure you take it to a used oil recycling facility so it doesn’t become a major source of contamination of waterways. The benefits are clear:

Recycling used oil keeps it from polluting soil and water. Motor oil does not wear out, it just gets dirty. So, recycling it saves a valuable resource. One gallon of used motor oil provides the same 2.5 quarts of lubricating oil as 42 gallons of crude oil. Producing electricity with used oil rather than coal results in environmental and cost benefits. Santee Cooper, through its Give Oil for Energy Recovery or GOFER program, continues to support recycling of used oil.

In fact, Santee Cooper is the state’s largest collector of used motor oil. Last year, the GOFER program collected more than 1.25 million gallons of oil and safely converted it into electric power. The infographic below shows the... Continue Reading >>

Remembering the Gray Man’s ghost this hurricane season

The Atlantic hurricane season begins June 1 and runs through Nov. 30.

I’d like to think I’ve had paranormal encounters, but if I’m being honest, I’m not a believer.  

I’d love to experience the whimsy of having faith in the otherworldly, like one of my co-workers, who swears that ghosts and aliens exist. However, a belief in the supernatural isn’t something of which I am capable.

Luckily, I can still enjoy the cultural impacts of folklore. Regional ghost stories rooted in South Carolina history bring a little bit of needed weirdness into my life. The Pawleys Island Gray Man has been a community icon since the early 1800s.

A popular version of the story holds that after many moons at sea, a young sailor finally began his journey home to his lover on Pawleys Island with plans to propose. Once on land, he rode to her by horseback. However, an unexpected storm approached, and both he and his horse were driven off of the road by the downpour.

The weather... Continue Reading >>

A “Graduate” Reflects

May 16, 2018   By Susan Mungo in Community
As May blends with June, we see college graduation celebrations mingling with those of high school seniors. I, too, am graduating. This week I received a certificate that marked my graduation from Santee Cooper. The certificate marks three decades of time as a Santee Cooper employee.  Like any student, I have learned so many valuable things and I will walk out the door a proud Santee Cooper alum, grateful for all the ways the people who make this company great have enriched my life.

I came on board in 1989, the year of Hugo and the great Christmas snow. What a christening that was. After almost total devastation, employees worked together to bring power back to the entire state after Hugo. I saw linemen working from boats and wearing hip waders to restore power after the terrible floods of Floyd (1999).

After the more recent, Hurricane Matthew (2016), I watched as we lost power to about 75 percent of our customer base. I listened as an employee,... Continue Reading >>