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Keep the mail moving


August 12, 2015   By Jessica Yourko in

The lights are on. Everyone is home. The only thing that is missing is…the mail.

Growing up in Small Town, USA, no one ever moved. Your first home was your only home until your parents lovingly encouraged you to spread your wings somewhere else. 

Today, things are different. For nearly 18 years I lived in the same house. It was my home. Since then, I have semi-successfully moved at least five times, and I have another U-Haul lined up for a weekend in the near future.

The mere thought of packing my house makes me anxious. Having the best moving list (found on Pinterest) doesn’t even begin to alleviate the fear I have about the impending chaos. Inevitably, I always forget to do something.

Updating my mailing address isn’t even on my radar, and I don't think I'm alone. Judging by the trays of returned mail we receive at Santee Cooper each week, a lot of other folks forget to do the same thing.

At Santee Cooper, we send bills and other correspondence to the addresses our customers have provided, but that doesn’t always mean the mail gets delivered.

When processing returned mail, we've discovered that if the post office hasn’t been notified of your plans to relocate, your mail may not be delivered until you are officially registered at the new address.

To avoid missing anything important, be sure to complete an “Official Change of Address Form” with the USPS here.

If you have previously submitted your change of address but feel you are still not receiving important correspondence from us, visit us at one of our retail offices, call us at 1-800-804-7424, or chat with us online. You can also join our mailing list by subscribing at www.santeecooper.com.