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September 23, 2015   By Jessica Yourko in Customer Care

Our customer service representatives are available Monday through Friday from 8 a.m. to 5 p.m.

I am not a doctor, but I am fairly confident that I suffer from insomnia.

While everyone else in my household is drifting off to sleep, I am lying in the dark wondering if I should get up and start the laundry or just lie really still and enjoy the quiet.

Usually the glorious sound of a quiet house wins, and I stay put for a while; however, there comes a point in time when the peacefulness just isn't peaceful anymore.

When the laundry is all done, the kids are still asleep and I'm still raring to go, I jump online and start striking off things on my "to-do" list for the upcoming day.

Fortunately, most places I do business with have a website I can access 24/7. At no other time in my life has paying bills, requesting service changes, or just inquiring on my account been easier.

At Santee Cooper, we offer many of those same online services that you find everywhere else. You can access our website to start, stop or transfer your service in the middle of the night. You can report an outdoor light that isn't working properly, sign up for Green Power, change your contact information, or even request a classroom presentation from our education department while you're packing lunches at 4 a.m. If you remember you need to pay your bill, you can log in immediately and get it done.

At Santee Cooper, we are committed to doing business where and when you want to. If online just really isn't your thing, you can always call us at 1-800-804-7424 or stop by one of our retail offices and we will be happy to assist you in any way we can.