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Being social

April 26, 2017   By Susan Mungo in Community

Line Technician A Jamie Cook and his crew took over Santee Cooper’s social media for a day.

I recently had the opportunity to assist a line crew who took over Santee Cooper’s social media pages for a day.

As I worked with them throughout that day and watched them attempt to show the world a quick glimpse of what goes into their day, it made me stop and think about all of the opportunities we have as a company to tell our customers a little something about who we are.

Even if you are reading this blog, you may not know that Santee Cooper has a website that provides information about us. Everything from our history to how you can pay your bill can be found there.  We have a newsroom page that also offers access to things like this blog along with press releases, online versions of our quarterly PowerSource magazine and videos, and other stories of events we are involved in.

If you are active on social media, you may know and even follow us on Facebook, Twitter, LinkedIn and Instagram.  In fact, we hope that you do. 

On our Facebook (@santeecooper), Instagram (#santeecooper) and Twitter (@santeecooper) accounts, we try to create a good mix of news about our company, our state, the communities we serve and our employees.  We provide information on Green Power and other community-supported events.

We give needed customer information in the event of outages or other service-related information. We also provide links to blogs and PowerSource stories, career opportunities plus quick facts about our history, our parks and beautiful lakes. At times, we try to show the most valuable part of Santee Cooper, which is our employees, and give you some insight into what they do and how they contribute to Santee Cooper and our communities.

We are first and foremost an energy company and our mission is to provide affordable and reliable electricity and water that improves the quality of life for the people of South Carolina. We know in order to continue to do that we must change with the times.

We see statistics that show a large part of our customer base is moving to mobile platforms to do business and interact with us. So, we’re always trying to improve our social media and its content.  In addition, we plan to unveil new mobile-friendly technology later this year that will make doing business with us much easier while on the go.

At Santee Cooper, we want to continue to grow and embrace innovation to meet the ever-changing needs of our customers. So if you haven’t, visit us on Facebook, Twitter, LinkedIn or Instagram, and like and follow us, or just share your thoughts or comments. We want to hear from you.