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Showing posts by author Susan Mungo  Show all posts >

You talk. We listen.


May 27, 2015   By Susan Mungo in Customer Care
I have always heard that opinions are like belly buttons in that everybody's got one. Lately it seems that I've been seeing a lot of signs, funny pictures on social media, and even inspirational posters that remind us that other people's opinions about us should not matter. One saying I've heard is, "Another person's opinion of you is their problem, not yours."

We feel a little differently about other people's opinions at Santee Cooper, especially those of our customers.

In fact, we actually want to know what you think! We would love to hear your thoughts and ideas on how we do business and what you would like to see us do differently. So, in an effort to find an easy way for you to share your ideas and opinions with us, we have launched Power Panel . If you are one of our residential customers, you can opt in to become a member of Power Panel where we'll ask you to take the occasional survey and share your thoughts and opinions with us. It's just that... Continue Reading >>

A comfortable home may need an ally


March 25, 2015   By Susan Mungo in Reduce The Use
Spring has finally arrived! While I love the idea that summer is just around the corner, I cannot seem to get comfortable. Are you like me and having trouble figuring out what to wear? The mornings and evenings still say sweater or even coat, yet there have been days lately when I have reached for my car's air conditioner.

Our wardrobe may be creating hot and cold issues for us, but did you know this can also be a time when your HVAC system struggles to keep you comfortable?  This can become a serious problem if you have neglected it over the winter.

 Proper maintenance can help keep your system running smoothly so you stay comfortable, no matter the season. Comfort aside, if your system is not running optimally, it can also cost you a pretty penny. The difference between the energy consumption of a well-maintained heat pump and a severely neglected one ranges from 10% to 25%.

As you check off your spring cleaning duties this... Continue Reading >>

A chilling reminder


February 18, 2015   By Susan Mungo in Reduce The Use
On Groundhog Day , which weather predictor do you tend to go with: Punxsutawney Phil or General Beauregard Lee ? During the first week of February it seemed the woodchuck weatherman from Atlanta had nailed it when he did not see his shadow and called for an early spring. However, this week has been a totally different story and has me thinking Phil from Pennsylvania may have been on to something when he called for six more weeks of winter. It has not only been cold but also windy and even a little icy in places.

To this South Carolina born and bred girl, it has felt very much like winter is settling in for a spell.

It may be cold outside, but I do not let the chill follow me inside. In fact, one of the first things I do when I get home in the evening is put on my favorite sweats and fuzzy socks. It's amazing not only how comfortable I am, but how warm and toasty the socks and sweatshirt make me feel. At Santee Cooper we offer many tips like this to... Continue Reading >>

Being green is easier than ever


January 15, 2015   By Susan Mungo in Green Power
The 3MW Berkeley Landfill Generating Station near Moncks Corner, S.C.
With family holiday gatherings, putting decorations back in storage, and football playoffs, I feel like I have kept the city sanitation department hopping lately. The trash I have gathered from these weeks of events has been crazy. I recycle and have had at least two bins full of recyclables for weeks now. But in addition to that, I have had at least one large "just trash" container each week as well. I feel like I have done more than my share of adding to the local landfill.

I am trying to become a better environmental steward and live a more simple life, but you may not pick up on that judging by my trash pile! However, that goal is made easier because Santee Cooper is using my trash to generate clean, renewable electricity. That may sound like something from a futuristic movie, but the fact is Santee Cooper has been making electricity from trash since 2001.

As landfill waste decomposes it produces methane gas, which can be converted into energy... Continue Reading >>