Santee Cooper Update: Most customers back online

Santee Cooper Update: Most customers back online

Crews will stay out until all power is restored
Santee Cooper Update: Most customers back online

MONCKS CORNER, S.C. – Less than 24 hours after Hurricane Dorian exited Santee Cooper’s service territory, crews have restored most residential and commercial customer outages and fully energized all transmission delivery points.

As of 3 p.m. today:

  • Hurricane Dorian knocked out power to 46,699 residential and commercial customers
  • Santee Cooper has restored power to 44,208 residential and commercial customers
  • Some 2,500 customers remain without power, and crews will work through tonight and remain in the field until all customers who can receive power are back online
  • Restoration efforts are aided by crews from other public power utilities, speeding the effort

Santee Cooper’s transmission system, which delivers power to several city-owned electric utilities and the state’s electric cooperatives, had service restored to all customer-serving delivery points by last night. Transmission crews are out today addressing structural damage and other repairs, aided by three helicopters patrolling and addressing issues, including cutting trees that are leaning dangerously toward the lines.

“This has been a tremendous effort from Santee Cooper, along with the significant support from about 65 public power crews coming from other parts of South Carolina, as well as from Alabama, Florida, Georgia and Tennessee,” said President and CEO Mark Bonsall. “We appreciate the patience of our customers as these crews work to bring everybody back up.”

Please keep in mind:

  • For information on storm safety, such as how to safely operate a generator, visit
  • Customers can report power outages online as well at, or by calling 888-769-7688.
  • Downed power lines should be left alone and reported immediately to 888-769-7688.
Author Santee Cooper

Santee Cooper

Santee Cooper is South Carolina’s largest power provider and the ultimate source of electricity for 2 million people across the state. Through its low-cost, reliable and environmentally responsible electricity and water services, and through innovative partnerships and initiatives that attract and retain industry and jobs, Santee Cooper helps power South Carolina. To learn more, visit and follow #PoweringSC on social media.