Santee Cooper Update: Widespread Outages Affect System

Santee Cooper Update: Widespread Outages Affect System

Customer safety urged
Santee Cooper Update: Widespread Outages Affect System

MONCKS CORNER, S.C. – Hurricane Dorian brought widespread outages to the Santee Cooper system, and crews worked throughout the day on the restoration effort.

Through about 4 p.m., the storm knocked out power to about 25,000 residential and commercial customers, and Santee Cooper was able to restore all but 4,500 of them. Additional outages are likely as Dorian continues to travel north near the Horry County coastline. Crews will continue to work overnight and throughout tomorrow on repairing damage and getting customers back online.

Dorian also brought damage to the eastern portion of Santee Cooper’s transmission system, which delivers power to several city-owned electric utilities and the state’s electric cooperatives. Service was interrupted to about 15 percent of the delivery points serving four cooperatives earlier today – Berkeley, Edisto, Palmetto and Santee electric cooperatives. By 4:30 p.m. all of those delivery points were restored except for two serving Berkeley, and crews are working to restore those this evening. Transmission service serving the City of Georgetown was also briefly interrupted and is restored as of late afternoon.

“The storm has delivered significant damage, but Santee Cooper crews were prepared and got an early start this morning on the recovery effort, working in some pretty bad conditions,” said President and CEO Mark Bonsall. “We appreciate all the kind words that the line crews are getting from customers, and we urge everyone to please stay safe out there.”

Here are a few tips to keep in mind:

  • For information on storm safety, such as how to safely operate a generator, visit www.santeecooper.com/stormcenter.
  • Customers can report power outages online as well at www.santeecooper.com/stormcenter, or by calling 888-769-7688.
  • Downed power lines should be left alone and reported immediately to 888-769-7688.
  • Customers can follow Santee Cooper’s restoration efforts on Facebook or Twitter.
Author Santee Cooper

Santee Cooper

Santee Cooper is South Carolina's largest power provider, the largest Green Power generator and the ultimate source of electricity for 2 million people across the state. Through its low-cost, reliable and environmentally responsible electricity and water services, and through innovative partnerships and initiatives that attract and retain industry and jobs, Santee Cooper powers South Carolina. To learn more, visit www.santeecooper.com and follow #PoweringSC on social media.