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Ways to Pay

We aim to make paying your Santee Cooper bill easy and convenient. You can choose the payment option that fits best for your business.

Pay Online

Pay in Person

Pay by Phone

Pay by Mail

Auto Pay

Compare Payment Methods

Payment Option Posting Time Fees Payment Method
MEL (Registered user) Posts within 24 hours

No fee for checking (ACH).

Residential - $2.50 for credit/debit
Commercial - $12.95 for credit/debit

Credit/Debit
Checking (ACH)
MEL (One-time payment)* Posts within 24 hours Residential - $2.50
Commercial - $12.95
Credit/Debit
Checking (ACH)
CheckOut Posts in near real time $1.50 Cash Only
Western Union Posts within 24 hours In-Store - $1.50
Online with Card - $16
Cash Credit/Debit
By Mail Posts within 7-14 business days No Fee Pay with Checking
By Phone* Posts within 24 hours Residential - $2.50
Commercial- $12.95
Credit/Debit
Checking (ACH)
In Person Posts in near real time No Fee Check
Cash
Auto Pay Posts within 24 hours No Fee for Checking (ACH) Credit/Debit
Checking (ACH)

*Residential customers, a $2.50 transaction fee will be applied for every $300 increment on debit/credit card transactions or every $600 increment on ACH transactions.

 Commercial customers, a $12.95 transaction fee will be applied for every $800 increment on debit/credit card transactions or every $1000 increment on ACH transactions.

Pay Online

MEL on the go

My Energy Link (MEL)

Register for MEL to quickly and easily make fee-free online payments, plus get all the perks MEL offers. You also can make convenient one-time payments that include convenience fees without registering.

LoginOne-time Payment

Pay In Person

Woman paying bill at office

Santee Cooper Offices and Banking Partners

Pay your bill in person at our Myrtle Beach or Moncks Corner retail offices or at one of our bank partner locations.

Find a Location

Western Union logo

Western Union Locations

Pay your bill at any Western Union location, including your local Bi-Lo, Kroger, Food Lion, Rite Aid and Walgreens.  

Find a LocationBuscar una ubicación
Woman checking out at store

CheckOut

CheckOut is a fast and convenient way to pay your bill at the checkout lane at participating retailers. Bring your bill, which has a barcode on the second page, to one our of partner stores.

Find a StoreFind Your Barcode

woman on phone

Pay by Phone

888-798-3785

Have your account number ready and give us a call. We accept electronic check, debit cards and credit cards (Visa, MasterCard, American Express and Discover – convenience fees apply).

mailbox

Pay by Mail

Santee Cooper
P.O. Box 188
Moncks Corner, SC 29461-0188 

Use the return envelope provided in your bill to mail your check or money order (no cash, please).

Post Office Delays

The United States Postal Service is lengthening its standards for the time it takes to deliver the mail, which could delay the delivery of your Santee Cooper bill and your payment by a couple of days. This may result in a late fee if your payment is received after the due date. To avoid this, we encourage our customers to pay fee-free with your checking account information using MEL.

typing on keyboard

Auto Pay

Have your payment drafted monthly from your checking account, savings account or credit card(fees apply) in one of these ways:

    • Registered MEL users can set up Auto Pay with a credit card through the app.
    • Fill out the form on the back of your bill.
    • Fill out the Auto Pay application and return it to a Santee Cooper retail office.

    Enroll NowInscribirse Ahora

    Payment Arrangement

    If you need more time paying your bill, contact us at 800-804-7424 or customercare@santeecooper.com, and we can work together on a solution that's best for you.