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Portable Generator Safety

Although most power outages are short-lived and don't require auxiliary power, some customers use portable electric generators for this purpose. To ensure your safety, the safety of those around you and the safety of Santee Cooper line technicians, portable electric generators should be operated according to strict guidelines.

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Report an Outage

Report an Outage

Please take the following steps if you experience a power outage. 
  1. Check your circuit panel or fuse box. If you have circuit breakers, flip the main breaker switch to the "off" position, then back to the "on" position. If you have fuses, check your fuse box and replace any fuses that have blown.
  2. Check the outside disconnect below your meter (not all buildings have an outside disconnect).
  3. Check with your neighbors to see if they have power.
  4. You can report an outage online below or call 1-888-769-7688 to report the outage by phone.

Report Outage Online


Storm Center

Outage Map

View current outages in Santee Cooper's service area.

View Outage Map