Contact Us

Billing System will be down

We are upgrading our billing system and it will be unavailable from 5:30 p.m. on July 1 until 8 a.m. on July 6. We will not be able to process payments during that time. If your bill is due during that timeframe, you can make an on-time payment on July 6, with no late fees or disconnection. We apologize for any inconvenience this may cause. You can learn more at

Power Out?

If you have a power outage, report it here or call 888-769-7688.

Email or call 843-761-8000 in Berkeley County or 843-347-3399 in Georgetown and Horry counties.

Mollie Gore
Director of Corporate Communications

843.761.7093 (office)
843.312.8549 (mobile)
843-761-4122 (fax)

Email or call 843-761-8000 ext. 3910 in Berkeley County or 843-347-3399 ext. 3910 in Georgetown and Horry counties.

Email or call 843-946-5951.

Email or call 1-877-246-3338.

Email or call 843-761-8000 ext. 5804.

Email or call 843-761-8000.

Toll-Free Telephone:

  • English: 888-350-0003
  • Spanish: 800-216-1288

Note: must include company name in email

click here to make a report online