Pay My Bill

Attention

The United States Postal Service is lengthening its standards for the time it takes to deliver the mail, which could delay the delivery of your Santee Cooper bill and your payment by a couple of days. This may result in a late fee if your payment is received after the due date. To avoid this, we encourage our customers to pay fee-free with your checking account information using MEL.

Santee Cooper offers a variety of payment options for your convenience. Our most popular payment feature is paying your bill fee-free by registering your account in My Energy Link (MEL), our customer self-service website. Making a one-time payment (+ convenience fee) is another popular choice, which lets you quickly pay your bill without needing an online account.

Included with the bills each month, we publish residential and commercial bill inserts for special announcements, programs, rebates, and more to help our customers stay in the know about Santee Cooper happenings. Don’t miss out on the latest updates. You can find the latest bill inserts here.

MEL (My Energy Link)

MEL is where you can manage your entire account online. Be sure to LOG IN and pay with your checking account and routing number to avoid any fees.

*Fee FREE available

Pay as Guest (One-time payment)

A guest payment is how to quickly pay your bill online without creating a MEL account, and incurs a small service fee.

*Fees apply

Other Options

Help Paying My Bill

Santee Cooper employees donate thousands of dollars each year to the area United Ways. United Way helps fund programs that provide electric assistance, among other things. If you need help paying your bill, visit sc211.org or dial 211.

Pick Your Due Date

You have the power to choose when to pay. With our new Pick Your Due Date program, you decide what day of the month is best for you to pay your power bill. Choose any date from the first to the 28th, with the option to change once a calendar year.

Pick Your Due Date Application or Click here to request an application by email.

For more information, call 1-800-804-7424.

Extend Your Due Date

This program allows you to extend your monthly due date by an extra five or 10 days. This extra time will eliminate the inconveniences you may face with postal delays and still give you a little more time to pay your bill each month.

Extend Your Due Date Application or Click here to request an application by email.

For more information, call 1-800-804-7424.

Pay As You Go Electric (PAYGE)

PAYGE is a customer-friendly, pay-as-you-go program that allows you to pay what you want, when you want. Contact your local office to get started.

Pay in Person

Find an authorized location in your neighborhood to pay your bill in person.

Find locations

Pay By Phone

Have your account number ready and give us a call toll-free at 888-798-3785. We accept payments via electronic check, debit card and credit card (Visa, MasterCard). *Fees apply

Pay By Mail

Use the return envelope provided in your bill to mail your check or money order (no cash, please) to:

Santee Cooper
P.O. Box 188
Moncks Corner, SC 29461-0188

Automatic Draft Payment

Have your payment drafted monthly from your checking account or savings account. Contact your local office to get started.

Budget Billing

Make monthly expense planning easier with Budget Billing. Pay the same amount toward your electric bill every month.

Santee Cooper will review your past electricity use and project your average bill for the year. Your meter will still be read every month as usual and your bill will show the actual number of kilowatt-hours used each month.

We’ll review your usage at the end of the year and if needed, settle the difference and adjust the next year’s average bill amount.

Send us an e-mail to see if you qualify.

CheckOut

Pay your bill where you shop. CheckOut is a fast and convenient way to pay your bill through the checkout lane at participating retailers. Bring your bill, now with a bar code on the second page, to one of these stores.