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Contact UsPay My Bill
Santee Cooper offers a variety of payment options for your convenience. Our two most popular payment choices are paying your bill fee-free by registering your account in My Energy Link, our customer service website, and making a one-time payment plus service fee, which lets you quickly pay your bill without needing an online account.
MEL (My Energy Link)
MEL is where you can manage your entire account online. Be sure to LOG IN and pay with your checking account and routing number to avoid any fees.
Register your account on MEL for a chance to win one of four $50 bill credits. Drawing will be held Sept. 30.
*Fee FREE available
Pay as Guest (One-time payment)
A guest payment is how to quickly pay your bill online without creating a MEL account, and incurs a small service fee.
*Fees apply
Other Options
Help Paying My Bill
Santee Cooper employees donate thousands of dollars each year to the area United Ways. United Way helps fund programs that provide electric assistance, among other things. If you need help paying your bill, visit sc211.org or dial 211.
PrePay
PrePay is a customer-friendly, pay-as-you-go program that allows you to pay what you want, when you want. Contact your local office to get started.
Pay in Person
Find an authorized location in your neighborhood to pay your bill in person.
Pay By Phone
Have your account number ready and give us a call toll-free at 888-798-3785. We accept payments via electronic check, debit card and credit card (Visa, MasterCard). *Fees apply
Pay By Mail
Use the return envelope provided in your bill to mail your check or money order (no cash, please) to:
Santee Cooper
P.O. Box 188
Moncks Corner, SC 29461-0188
Automatic Draft Payment
Have your payment drafted monthly from your checking account or savings account. Contact your local office to get started.
Budget Billing
Make monthly expense planning easier with Budget Billing. Pay the same amount toward your electric bill every month.
Santee Cooper will review your past electricity use and project your average bill for the year. Your meter will still be read every month as usual and your bill will show the actual number of kilowatt-hours used each month.
We’ll review your usage at the end of the year and if needed, settle the difference and adjust the next year’s average bill amount.
Send us an e-mail to see if you qualify.
