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Move Service

Moving service means you’re moving from one location to another location within our service territory.  When you move, we’re here to help.

moving boxes

You will need the following:

  • Account number
  • Social Security number, Passport number, FID or TIN
  • Move service date (minimum request is next business day, excluding after business hours, holidays and on weekends)
  • New service address
  • Move service application / aplicación

You can also contact us at 800-804-7424 or, or visit one of our retail offices.

Only the account holder or their designated representative can move service.

Frequently Asked Questions

  • Any outstanding balance at the current location must be paid before moving your service can be completed.
  • We may require an additional deposit when you move service.