For My Home

We know your home is where you make memories. We are focused on keeping your home energy costs low while maintaining the highest standards of customer service, so you can focus on what's important to you.


Rebates

Santee Cooper offers rebates through our Smart Energy Existing Homes Program for qualifying equipment installed in your home. Our rebates include High Efficiency Electric Heat Pumps, Duct Replacements, Smart Thermostats and Heat Pump Water Heaters.


Why does Santee Cooper want me to save energy?

We believe it’s important to help our customers save energy and money. Also, when you use less energy, Santee Cooper spends less on fuel and there’s less of a need to build power plants. We can then pass those savings on to all of our customers.


Energy Efficient Heat Pumps

Energy Efficient Heat Pumps

Pump Up the Savings

Most of your electric bill comes from heating and cooling. If your heat pump is older than 10 years, you may want to consider replacing it with a more energy efficient heat pump. There are several energy efficient options available that could save you energy and money.

Heat Pump Measures Rebate Amount

Variable Speed Mini/Multi-Split Heat Pump - ≥ 16 SEER, 8.5 HSPF

$40 per ½ ton

Variable Speed Mini/Multi-Split Heat Pump - ≥ 18 SEER, 9.5 HSPF

$80 per ½ ton

Single Phase Heat Pump - ≥15 SEER, 8.5 HSPF (Split System)
                                         - ≥15 SEER, 8.2 HSPF (Packaged System)

$200 per installed system

Single Phase Heat Pump - ≥17 SEER, 9.0 HSPF (Single Family Only)

$400 per installed system

Geothermal Heat Pump - ENERGY STAR® certified Geothermal system
(Single Family Only)

$600 per installed system

Hybrid Heat Pump - ≥15 SEER, 8.5 HSPF

$500 per installed system

Hybrid Heat Pump - ≥17 SEER, 9.0 HSPF or ENERGY STAR®
certified Geothermal system (Single Family Only)

$700 per installed system

Get Started!

A Santee Cooper Trade Ally will help you choose the best unit for your home. A Trade Ally is a contractor who meets Santee Cooper’s standards and requirements and has training in Santee Cooper's programs.

Select a Trade Ally

It is a good idea to get at least 3 bids for the qualified equipment you are installing.

Your Trade Ally will help you choose and install your new energy efficient heat pump.

Work with your Trade Ally to complete all paperwork once the unit is installed.

  Rebate Application

Check your mail! Your rebate will arrive within 6-8 weeks.

Frequently Asked Questions

SEER stands for the seasonal energy efficiency ratio for heat pumps.  The higher the SEER, the more energy efficient a unit is. 

A Santee Cooper Trade Ally is an approved contractor who meets Santee Cooper’s standards and requirements to be part of our Trade Ally List. The Trade Allies have the most up-to-date information concerning program information.

In order to receive a rebate, you must have a Trade Ally install your heat pump. Visit our list of Trade Allies to find the right installer for your needs.

Santee Cooper offers low-interest loans to qualified applicants for heat pump replacements. Visit our loan page for more information.


Smart Thermostats

Smart Thermostats

Control, Convenience & Savings

A smart thermostat allows you to control the temperature of your home anywhere from your smart device, learns your behavior and can adjust the temperature of your home by itself. A $50 rebate is available to customers who purchase a qualifying smart thermostat listed on the Prequalified Smart Thermostat List.

Get Started!

Check the list of qualifying smart thermostats and choose one.

View Qualifying Smart Thermostats

Buy a qualified smart thermostat and install it.

You will need to complete and submit the Smart Thermostat form, rebate application, receipt and photo of  the installed smart thermostat to Santee Cooper.

  Rebate Application

  Smart Thermostat Form

Mail or email application and receipt to Santee Cooper:

Santee Cooper Energy Support Services
305A Gardner Lacy Road
Myrtle Beach, SC 29579

Energy.Advisor@santeecooper.com

Check your mail! Your rebate will arrive within 6-8 weeks.

Smart Thermostats Frequently Asked Questions

No, you do not have to use a Santee Cooper Trade Ally to install a smart thermostat. You will need to complete and submit the Smart Thermostat form along with your receipt for the smart thermostat. In order to receive a rebate, the smart thermostat MUST be on the Prequalified Smart Thermostat List.

Smart thermostats are wi-fi enabled and have occupancy sensing. In other words, they can be controlled from your smart phone and will automatically adjust the temperature when no one is home. This makes a smart thermostat more efficient.

If you purchased one of the thermostats listed on the Prequalified Smart Thermostat List during the program year (December 1, 2017-November 30, 2018), you can still apply for a rebate. You will need to submit the Smart Thermostat form, rebate application, receipt and photo of the installed smart thermostat to Santee Cooper.

Santee Cooper can only offer rebates for thermostats that have documented energy savings in national databases. We will continue to expand the Prequalifying Smart Thermostat List as more thermostats are introduced to the market and their energy savings potential is determined.

Santee Cooper does not rebate smart thermostats for multi-family housing because the energy savings in apartments and condos have not been documented in national databases.  

During the cooler months, set your thermostat at 68° or lower. During the warmer months, set your temperature to 78° or higher.


Duct Replacement

Duct Replacement

Be Comfortable in Your Home!

Quality duct work that is properly installed can cause less tension on your home’s heat pump system and can make you more comfortable by distributing air evenly throughout your home. For comfort and a $500 rebate from Santee Cooper, start here!

Get Started!

A Santee Cooper Trade Ally will evaluate your home’s duct work and determine if a replacement would qualify for a rebate  A Trade Ally is a contractor who meets Santee Cooper’s standards and requirements and has training in Santee Cooper's programs.

Select a Trade Ally

Your Trade Ally will replace your duct work.

Work with your Trade Ally to complete all paperwork once the duct work is replaced.

  Rebate Application

Check your mail! Your rebate will arrive within 6-8 weeks.

Duct Work Frequently Asked Questions

Some duct work can be repaired, but just repairing your duct work does not qualify you for a rebate. Rebates are only available for customers who replace over 50 percent of their duct work.

No, in order to receive a Duct Replacement rebate, you must have a Trade Ally install the new duct work. 

A Trade Ally will conduct a duct blaster test or a blower door test. Both of these tests help the Trade Ally determine the airtightness of your home. One of these tests must be performed by a Trade Ally to make sure you need a duct replacement, in order to determine the amount of duct work that needs to be replaced and to apply for a duct replacement rebate.

Santee Cooper offers low-interest loans to qualified applicants for duct replacements. Visit our loan page for more information.     


Heat Pump Water Heaters

Heat Pump Water Heater

Hot Water at Your Fingertips

Replace your standard electric water heater with a more energy efficient heat pump water heater. An ENERGY STAR® Heat Pump Water Heater is more energy efficient because it uses less energy to heat water. A $400 rebate is available to Santee Cooper customers who purchase and install a heat pump water heater.

Get Started!

A contractor with a South Carolina Plumbing Contractor’s License will help you make the best choice for your home.

Check here to see if your contractor is a SC Licensed Plumber.

Your contractor will install your new heat pump water heater.

With your contractor, complete the two forms below.

  Rebate Application

  Heat Pump Water Heater form

Mail or email application and receipt to Santee Cooper:

Santee Cooper Energy Support Services
305A Gardner Lacy Road
Myrtle Beach, SC 29579

Energy.Advisor@santeecooper.com

Check your mail! Your rebate will arrive within 6-8 weeks.

Heat Pump Water Heater Frequently Asked Questions

Your contractor must have a South Carolina Plumbing Contractor’s License for you to qualify for a heat pump water heater rebate. 

You can only install your own heat pump water heater and qualify for a rebate if you have a South Carolina Plumber’s Contractor’s License.

Santee Cooper offers rebates for heat pump water heaters because they are more energy efficient than standard water heaters.

Santee Cooper offers low-interest loans to qualified applicants for heat pump water heaters. Visit our loan page for more information.

The best temperature setting for your water heater is 1200.


House Call

Santee Cooper’s Energy Advisors are standing by to help you save energy and money. We even make House Calls. If you would like one of our energy experts to conduct a House Call and find areas where you can save energy and money, we’re here for you.

Learn More


Loans

We know saving energy through home improvements can begin with upfront costs, and we’re here to support you. In order to help you upgrade the energy efficiency of your home, we offer low-interest loans to qualified customers to help make those changes more manageable.

Learn More