Residential Customers
On May 1, 2026, the Santee Cooper Board of Directors received proposed rate base changes for 2027 and 2028 and approved a public comment process, giving customers several months to review the proposed changes and provide input.
Proposed Residential Rate Changes
The proposed 2027 adjustment for residential customers is a 4.7% increase, and the proposed 2028 adjustment is a 4.6% increase, which equates to about 20 cents a day or $6.60 a month. Santee Cooper held customer focus groups earlier this year, and the proposed rates incorporate feedback from those sessions. Revised residential customer rates change how demand charges are calculated to reduce the impact of isolated spikes in electricity usage on customer bills. Instead of billing demand on a single highest-hour charge, the new Balanced Demand Billing would include a charge for the average of a customer’s maximum hourly use during the four highest peak periods each month.
Calculate How the Rate Adjustment Could Impact Your Bill
Residential customers can see how the rate adjustment may affect your bill, based on your past energy use, and get ideas to reduce your bill by changing when you use the most electricity.
Rate CalculatorAdditional Residential Rate Information
How You Can Get Involved
Santee Cooper’s residential, commercial, industrial, municipal light and power, and certain wholesale customers have the right to review the proposed rate schedules; appear and speak in person concerning the proposed rates at public meetings or the specified meetings of the Board of Directors; and submit written comments.
To see a full list of public comment hearing dates and to register to attend, click here.
For information on how to submit a written comment, click here.